Accessibility statement
Accessibility statement for www.fcdoservices.gov.uk
This accessibility statement applies to FCDO Services’ corporate website, www.fcdoservices.gov.uk.
This website is run by FCDO Services. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
Compatibility with tools
This website should be compatible with recent versions of the following screen readers:
- Jaws
- ZoomText
- NVDA
- VoiceOver
- Window Eyes
- Supernova screen readers
- Magicetc
The site should also be compatible with:
- basic operating system screen magnifiers
- speech recognition software, for example Dragon Naturally Speaking
- operating system speech packages
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 5 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Corporate Communications via FCDO.Services@fcdo.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Parts of our offices have audio induction loops, and, if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us.
Technical information about this website’s accessibility
FCDO Services is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Accessibility conformance was tested manually on a sample of 10 pages from across the site, using the following tools: Wave, Tota11y, and axe-cli.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix our Organisational Chart.
Any new PDFs or Word documents we publish will meet accessibility standards.
Preparation of this accessibility statement
This statement was prepared on 28 September 2020. It was last reviewed on 23 March 2021.
This website was last tested on 15 January 2021. The test was carried out by FCDO Services Corporate Communications.
We decided on a sample of pages to test by selecting representative pages that are most visited and include elements that must pass the regulations (such as interactive elements).